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Mission Petroleum Carriers

Case Study

Managed network solutions for a veteran downstream oil transport company in Texas

Problem: Mission Petroleum Carriers is a bulk commodity transport company operating throughout Texas and surrounding states that was established in 1965. The company maintains a fleet of around 325 tractors and 365 trailers, transporting fuel for Walmart, Sam’s, H-E-B, Valero, and other major distributors.

Mission approached EnableIP for several reasons. For starters, they were being bogged down by multiple carriers and invoices for WAN services. Other major issues included:

  • Frequent outages
  • Network downtime
  • Lack of support
  • Unreliable VoIP solution
  • Key system maintenance
  • Configuration costs

Solution: We started by condensing their number of WAN carriers from 5+ to one using MPLS. We also provided a turn-key technical installation, including equipment configuration and installation. Next, we added another carrier for back-up circuit and on-going network operations monitoring and management. Lastly, we removed PBX and moved to a highly available VoIP solution.

Mission Petroleum Logo

Client Profile

Headquarters: San Antonio, TX
Industry: Trucking
Employees: 501 to 1,000
Locations: 5

Services:

The results? We were able to provide 99.99% uptime guarantee and provided (in writing) a managed service solution with a no further obligation money back guarantee. In the end, a few of the problems we solved included:

  • Three invoices total instead of 10+;
  • Eliminated downtime with primary/backup 99.99% network uptime guarantee;
  • Removed all key systems and moved voice solution solely to a highly available hosted VoIP cloud architecture; and
  • Added an additional layer of support — a third party quarterback to escalate and resolve all support issues and needs.

Services

In summary, a few of the services and solutions we provided Mission Petroleum include:

  • Hardware
  • On-site technicians
  • Project management
  • Hardware configuration
  • Hosted VoIP
  • MPLS
  • Back-up circuits
  • Network monitoring and management (NOC)

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5/5
“From organizing transportation logistics to safely delivering the final product to our customers, the network solutions provided by EnableIP have helped us reach a new level of customer satisfaction and efficiency.”
Mission Petroleum Team

About EnableIP

A carrier like no other, EnableIP engineers unique technology solutions for mid-size businesses in multiple industries — including banks, automotive and recreational vehicle dealerships, and aggregate companies.

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