It has been through sheer necessity that we have had to provide our customers with remote site technicians. One of the biggest “gotchas” in the networking world is the extension of the customer’s telecom network (dedicated internet and MPLS), both fiber and copper, from the carrier’s MPOE (minimum point of entry) to the customer’s communication room or closet in their suite or building.
Again, by necessity and need, in order to provide a customer with a turn-key communication solution, we’ve had to put someone on-site to extend our circuit to the customer’s suite and then test the circuit to make sure the advertised speeds are being provided and documented.
We then test the customer’s equipment and applications to make sure they’re working as advertised.
Often, while we’re on-site, we also go ahead and do a site survey. This consists of taking multiple pictures of the location, identifying all circuits and equipment, and providing this as a comprehensive study back to the client. This generally only takes an additional 30 minutes and can often be invaluable to a customer if they aren’t aware of all the networking components at the location.
Are you ready to find a partner for remote site installs? EnableIP would love to be yours. Let us help you make your IT team’s day and quit sending them to your remote locations.
EnableIP is a telecom solutions provider founded by Wired Networks’ founder Jeremy Kerth and head engineer Steve Roos after they realized there was a deep market need for helping mid-size businesses establish better uptime rates for their Wide Area Networks (WANs). Armed with the best-in-class carriers and partners, Jeremy and Steve set out with a bold plan: Guarantee better uptime rates than the industry standard of only 99.5%.
Their bold plan became a reality. EnableIP’s solutions guarantee clients 99.99% (even 99.999%) network uptime. But we don’t stop there. Many telecom providers promise high availability network solutions but fail to deliver because they’re in the business of providing services, not solutions.
That’s the EnableIP difference: We deliver highly available networks by providing a complete system (called “Cloud Assurance”) that ensures 99.99% or above uptime.
We deliver this bold promise by: